Electronic Data Interchange (EDI) is the process of electronically exchanging business documents between companies. EDI replaces paper documents and traditional exchange methods to increase the speed of the order-delivery-payment cycle. EDI documents are exchanged in formats according to internationally recognized standards to allow companies to conduct business in a common language.

A Customer Relationship Management (CRM) system enables a business enterprise to successfully manage their client relationships in an organized way. By implementing a CRM system, different divisions of an organization are able to move customers smoothly through the business transaction cycle—from leads to orders to post-sales. With a CRM system, a comprehensive and current picture of customer status is therefore presented, allowing the organization to better meet clients needs, improve service, and increase revenue.

Supply Chain Management (SCM) is the management of the entire value-added chain, from the supplier to manufacturer right through to the retailer and the final customer. SCM has three primary goals: Reduce inventory, increase the transaction speed by exchanging data in real-time, and increase sales by implementing customer requirements more efficiently.

A Webstore is a web site that allows a company to display and sell products to customers. A Webstore reaches customers all over the world, thereby having an advantage over a local traditional brick-and-mortar store. Customers can browse and select products online and complete their purchases with a Webstore. The merchant is then able to receive orders and then ship the product to the customer address.